The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation, or person to person, but rather they are what we have built our company on. As with any building or structure, a fundamental key is to “Build on Solid Ground.” Cugino’s Gourmet Foods incorporates integrity, honesty, and hardworking business practices along with our exceptional products which become the heart and soul of the company.
THE BEST TASTING PRODUCTS ON THE MARKET
When we set out to develop any product, our goal from the beginning is always the same… “Make the BEST Tasting” product on the market. We strongly believe that if a customer tries one of our products and is truly impressed, they will buy it again, as well as spread the word.
Quality of Our Products
With every product we develop, we are far more concerned with the taste and quality of the product. Also, whenever possible, we avoid using MSG flavor enhancers or harmful and unnatural preservatives.
SATISFYING AND DELIGHTING OUR CUSTOMERS
The most important part of our business is our customers. We are dedicated to supplying products that will make their lives easier and satisfy their taste. Our greatest satisfaction is to hear that customers are enthusiastic and appreciative of our delicious and easy to make products. We want to make sure our valued customers are completely satisfied.
Extraordinary Customer Service
We make a special effort to go above and beyond the expectations of our customers by being available to answer their questions. We do our best to provide quality service and quality products under extreme quality control. We aim to keep our customers happy in hopes of gaining their long-term loyalty to the CUGINO’S brand.
THE EMPLOYEES OF CUGINO’S
We are firm believers that employees make the business. When we hire an employee, we aim to hire the best skilled person for the job. When an employee is doing what they are naturally great at, they are happy and can excel in their environment.
CREATING ONGOING WIN-WIN PARTNERSHIPS WITH OUR SUPPLIERS
Integrity in All Business Dealings
Our suppliers are truly our allies and we are very dependant and appreciative for what they do for us. We treat them with respect, fairness and integrity at all times and expect the same in return. We hold high value on associating with only the finest suppliers available. At the end of the day our suppliers are a reflection of who we are as a company.
Honesty and Communication
We are committed to honesty, timeliness and clarity in communicating with our suppliers and expect the same in return.
GIVING BACK AND CARING ABOUT COMMUNITIES
We recognize our responsibility to be active participants in our local communites. We believe in giving back and we donate a portion of our profits to a wide variety of community and non-profit organizations.